- Travel agency iata code lookup update#
- Travel agency iata code lookup manual#
- Travel agency iata code lookup password#
Q: What is "Email Us" option and what is its use?Ī: Agents can use this option to send their request or email online. VIA Domestic & International Flight Booking: VIA will be verifying your agency to make sure that your agency have more than 4 desk users. Just email your request to to assist you with this request. Q: Is it possible to add more than 4 desk users? If possible, how?Ī: It is possible to add more than 4 desk users. Q: How many desk users are allowed to be added on the agency's account portal?Ī: VIA allows 4 desk users to each account.
Travel agency iata code lookup update#
Do not forget to click the update password.
Travel agency iata code lookup password#
Fill up the required information on the change staff password located under the new staff box. Q: How can I change staff log-in password?Ī: Go to Control panel and proceed to desk users. To check, go to control panel and proceed to Settings, it can be seen at the staff log-in control.
Fill out the required information and click the add staff. Fill out the mark up value field and click update mark-ups to completely change the mark ups.Ī: Go to control panel and proceed to Desk users. Proceed to Domestic price mark-up setting if you wish to change the mark-up for domestic ticket flights, international price mark-up settings for international ticket flights, and to via hotel mark-up settings to change mark-up for hotel bookings. Just click the "Generate New Telephone PIN" to change your T-pin.Ī: Go to Control Panel and click the settings tab. Q: How can I change my Telephone Transaction Pin?Ī: Go to Control Panel and proceed to Telephone Transaction Pin. It can be seen at Control Panel corner located at the upper right corner of the portal.
Travel agency iata code lookup manual#
Q: What is Telephone Transaction Pin and where can it be located?Ī: Telephone Transaction Pin or T-pin is a number code used as verification for manual booking. It can be located at the upper right corner of the home page of the portal beside the agency name. Q: What is FRAG ID and where can it be located?Ī: FRAG ID stands for Flight Raja Agency ID. After uploading the image, check the logo on the upper right corner of the portal and click the box that has an arrow facing upward. Make sure that the image is save to gif file, the suggested image file size is 100KB or less and a maximum of 300 pixels wide. Upload image to the box that can be located at the bottom of the account information tab. Q: How will I put the agency logo in the portal?Ī: Go to Control Panel. Log out and log in again to check if changing of password is successful. Retype the new password to continue, then click the green button which states "change password". Type your old password then type the new password you will use. At the account information tab, click the "change password" button that is located at the right corner of the page. Q: How can I change my portal's password?Ī: Go to Control Panel. Mobile numbers are:Īlign with this, you can also send email directly through "Email Us" option in your portal. You can contact them at VIA trunk line number, 632 8 555 9 444. Q: How do I contact VIA Philippines customer service department?Ī: We have a dedicated travel agent line staffed with customer service representative trained to meet your specific need. Q: Should an agent be an authorized IATA member to become a VIA partner?Ī: There is no need of becoming an IATA agent to become a VIA partner. The agent will be then given a new password to be sent to their email address. Make sure to use the agency's registered email address in the portal to easily verify the agency's name. Q: What do I need to do if the Admin password can't be used to login?Ī: You can send an email to and requesting for resetting of password. Q: What are the documents needed to be a registered member with VIA?Ī: Submit a copy of your business DTI or SEC, your Business Permit and a valid ID. This might happen if the Agent ID (Mobile number or Email address) is invalid. Q: What is VIA's administrator home page address?Ī: On your browser, type "ph.via.com/bdo" and make sure not to use 'and make sure not to use 'Q: Why every time I log-in, prompt message appears saying "Unable to login, Agent ID/Password Invalid"?Ī: Please be reminded that VIA portal is sensitive when it comes to agent's password. Q: On what Search Engine does VIA portal can best be browsed?Ī: We suggest our travel partners to browse it in Mozilla Firefox or Google Chrome.
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